Terms and Conditions

1. BOOKINGS AND RESERVATIONS

   1.1 Customers may make reservations in advance through the Mahbibi Hostel website, telephone, WhatsApp, and in person.

   1.2 When making reservations, Customers will be required to provide identification information including, but not limited to: their name, address, nationality, and email address.

   1.3 Reservations are not required. Customers may make bookings on arrival; however, the Hostel cannot guarantee the availability of rooms or other facilities for such bookings.

   1.4 Customers may request additional nights at the Hostel at any time during their stay. The Hostel will use all reasonable endeavors to accommodate such requests.

2. Payment & Refund

   2.1 Depending on the time/duration of the reservation, guests are requested to pay the booking fee in advance through bank transfer, E-transfer, or Paypal for reservation approval. The cash payment upon arrival depends on the type of reservation.

   2.2 We accept USD, Euros, CAD, and IRR.

   2.3 For holiday seasons, there will be no refund in case of cancellation. In other seasons, a full refund is only possible for cancellations 48 hrs before arrival time—a 50% refund for cancellations 24 hours before.

3. CHECK-IN AND CHECK-OUT

   3.1 Check-in time at the Hostel is after 2 PM. Earlier check-in times may be possible by prior arrangement (and at the Hostel’s discretion); however, the full range of services commonly available to Customers may not be available.

    

   3.2 Check-out time at the Hostel is 12 PM. Later check-out times may be possible by prior arrangement (and at the Hostel’s discretion); however, in the absence of such prior arrangement, failure to check out by 12 PM may result in the Customer being charged for an additional night’s accommodation at the standard applicable Rate.

4. Mahbibi HOSTEL RULES

   4.1 Smoking is not permitted in any room.

   4.3 Lights out at 11 pm, and if you come back to the hostel after 11 pm, please ring the second bell.

   4.4 Reception hours from 7:30 until 23:00.

   4.5 Sarv is pet-friendly and child friendly.

   4.6 Breakfast time is from 8:00 to 10:00.

   4.7 Due to our authorization rules in Iran, no sexual activity is acceptable in the dorm rooms. Also, no alcoholic drinks and smokes are allowed inside the premises

   4.8 Seating and communicating in the shared gathering room is possible until midnight, but after then, is only possible in the rooms.

   4.9 Once a guest checks out, he/ she may leave his luggage with us for storage, but we will not be responsible for any losses or damage.

   4.10 No outsiders/visitors are allowed to enter the hostel premises.

5. GENERAL 

The Hostel may, from time to time, change these Terms and Conditions without notice; however, it will endeavor to inform Customers as soon as is reasonably possible of any such changes.