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Frequently Asked Questions

Here you can check whether your question is been answered. But in case it’s not, don’t hesitate to contact us!

 
Check-in is any time from 14:00 and check-out is before 12:00. Full details can be found in our terms and conditions. Our reception is open 24 from 7:30 AM until 11 PM, in case you arrive early and want to drop off your luggage, our colleague will help you with that. You can arrange late check-out for a small fee. Late check-out runs until 13:30, giving you more time to sleep in and relax before leaving. Late check-out also depends on availability, so make sure you reserve it when you’re making your booking.

Yes, Even-though the reception leaves at 11 PM, our night shift will be there to show you the room and you can have a rest and do the paper work the next day. Just give us a ring so we know you’re still coming. 

 

No, our hostel does not have any curfew and it welcomes guests 24/7. Although, after 11 PM, hostel goes to sleep, if you would like to continue your conversation, please use the Cafe.

 

Our hostels are located at the heart of Isfahan, 12 minutes walking distance to the main square and 20 minutes to the river and bridges.

 

Yes, we do have a private parking space, 2 minutes far from the hostel, even-though you can always park in front of the hostel, safe and free.

 

Breakfast, Free Walking Tour, WiFi, Linens and Towels are included on your stay. Our staff is always there to help you out with anything else.

 
Babies aged 2 years and younger can stay for free with their parents in private rooms. You can request for a baby cot before arrival, subject to availability. Simply get in touch with the local team.
Yes. you can leave your luggage at the reception, we do have CCTV in the most common places. If you have valuables you can also give them to the front-desk, they will keep it in the specially designed lockers for this purposes.
Mahbibi Hostel is committed to ensuring that every guest gets to enjoy the full Mahbibi experience, regardless of ability status. If you have any special requirements or need any help, get in touch with the local team directly.
If you need to cancel a hostel booking, make sure you check our cancellation policy first. Then you can find the cancellation link from the booking confirmation email. You can also contact us directly through: info@mahbibihostel.com with your booking refrence.

Breakfast, Free Walking Tour, WiFi, Linens and Towels are included on your stay. Our staff is always there to help you out with anything else.

 

Yes, you can pay cash at check in. We do accept Euros, IRR and USD. The exchange rate will be calculated through the daily market rate.


NOTE: You can make the payments online, through the secure YekPay gateways.

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